Creative Systems and Consulting, LLC

ServiceNow Administrator

US-VA-McLean
4 months ago
ID
2017-1100
# of Openings
1
Category
Information Technology

Overview

Overview

Creative Systems and Consulting LLC is a leading provider of IT management consulting services and cloud solutions to Federal agencies. Our project teams work with federal agencies to quickly solve mission-critical problems by identifying, designing, and implementing technology enabled solutions to improve their strategies and operations.

ServiceNow Administrator will work with a team to manage the configuration, implementation and maintenance of a ServiceNow system in a fast paced agile project environment.

 

Responsibilities

Responsibilities

  • Perform day to day support, administration and maintenance of the ServiceNow platform
  • Work closely with the ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams
  • Develop, configure and improve core and custom applications
  • Work directly with end users to resolve support issues within ServiceNow
  • Monitor health, usage, and overall compliance of ServiceNow
  • Develop systems integrations and process automation
  • Perform installation and testing of ServiceNow updates and new releases
  • Develop clear and concise technical and process documentation

 

Qualifications

Qualifications

  • 1+ years of ServiceNow administration experience required
  • ServiceNow System Administrator certification (preferred)
  • Bachelor’s Degree in Computer Science, Information Systems, or related field
  • Experience working with Agile Project Teams
  • Applicant must be a U.S. citizen or permanent resident.

 

 

 

All offers of employment at Creative are contingent upon candidate’s eligibility to obtain and maintain a federal public trust.


Creative Systems and Consulting, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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